New company records 
                Create new Company and Division records to get a more
                complete picture of the entire relationship with any company,
                including all Notes, Histories and Opportunities. Link contacts
                to companies so that when core company information changes, the
                changes push to each contact for easier updating. Easily convert
                Groups into Companies. And create Companies from Contacts (or
                vice versa).
                Track more opportunity
                information 
                See all opportunities in one place using this convenient new
                customizable working view. Access, update and filter
                opportunities by User, Estimated Close Date, Status, Sale Stage,
                Amount or Probability of Close. And, quickly access the contact
                record or perform Lookups from any opportunity within the list. 
                Enhanced database synchronization 
                Perform secure background synchronization that's easy to set
                up so all users always have the most up-to-date contact
                information. Even templates and attachments synchronize to other
                users. Synchronization is more reliable then ever with a
                synchronization scheduler that ensures everyone has the latest
                data. For the utmost consistency, security is enforced through a
                main to remote database relationship.
                Updated calendar views 
                We've updated the appearance of all Calendar Views to have a
                more modern look and feel. There are even new views including
                the Today View, a customizable Work Week View and a Multiple
                Month Mini-Calendar that can be expanded to the entire year.
                With new Quick Print, you can quickly print the Calendar
                displayed without specifying the template. 
                Customizable activities,
                priorities and new field types 
                Create your own activity types to help you better track
                activities that are specific to your business. For example, you
                can define "Billable Hours" as an activity type
                instead of just using "Meeting" "Call" or
                "To-Do". Add and customize up to five levels of
                Priorities according to your preferences. This makes it easy to
                match up priorities with FranklinCovey® planners or other
                prioritization methods you might use. Add new field types to
                your database including Yes/No fields, virtually unlimited Memo
                fields and Picture field - so you can store images of people,
                houses or anything you want with any record in your database.
                New contact notes and history
                tabs 
                Include unlimited date- and time-stamped Notes and Histories
                for each contact to keep track of important conversations,
                commitments and meeting notes. Separate Notes and History tabs
                help you better track your relationship details - and associate
                with Groups or Companies for better management of data. 
                Improved e-mail performance 
                Create, send and track e-mails to and from your contacts
                with the ACT! E-mail Client. Attach e-mail messages to the
                Contact record and create a history item noting when the e-mail
                was sent and what its contents were. The new find feature allows
                you to quickly access e-mails that have been sent.
                One-click export to Microsoft®
                Excel 
                Export all List Views to Microsoft Excel with one click for
                further analysis and manipulation of data.  All column
                customizations are maintained when exporting for easy viewing.
                For advanced analysis, pivot tables are automatically created. 
                Enhanced groups and subgroups 
                Organize your contacts into Groups and up to 15 levels of
                Subgroups based on location, interest, project or other. Group
                records let you view cumulative information from all contacts
                that belong to that group for a more complete picture of that
                group. You can also save any Lookup as a Group definition to
                create Groups instantly.
                Tighter Microsoft® Outlook®
                integration1 
                Keep your entire office up to date. Your ACT! Calendar can
                stay up to date with your company's Outlook calendar. Schedule
                and edit an activity in ACT! or Microsoft® Outlook and both
                calendars will be updated. 
                Updated look and feel 
                The new, more intuitive ACT! interface is both as easy to
                use as ever and, at the same time, offers a new interface with a
                soft, friendly look and feel and many ease of use enhancements.
                Integrated sales system 
                Integrate all sales opportunities and communications to
                contacts, groups and companies for an at-a-glance view of all
                your business relationships with intelligent workflow design
                that virtually anticipates and links key information. 
                Powerful, easier-to-use lookups 
                Providing you instant access to contact details is one of
                the most important benefits of ACT!. Find anyone or any detail
                quickly by performing Lookups on all customer data using
                Lookups, Advanced Lookup and Keyword Search features. Perform
                numeric lookups by ranges, such as greater than or less than
                queries - ideal when searching in date and numeric fields;
                search on Create Date or Edit Date; and new Sticky Lookups
                remember your last five Lookup terms on any field.
                Easily find and eliminate
                duplicate records 
                Consolidate duplicate records by easily moving contact
                fields and other data such as Notes, Histories, Activities and
                Opportunities from one contact record to another - to create a
                single, more complete record while eliminating duplicates. 
                Unlimited secondary contacts 
                Add virtually unlimited Secondary Contacts to any contact
                allowing you to quickly locate alternate contacts, assistants,
                family members and other related contacts. Each Secondary
                Contact has their own fields that Lookups can be performed on,
                including e-mail address, business address, up to two phone
                numbers, ID/Status and more. And at anytime, promote Secondary
                Contacts to a full contact.
                Robust forecasting tools 
                Meet your sales goals with confidence through built-in sales
                and opportunity tracking and forecasting tools. Histories are
                generated automatically as opportunity moves through sales
                cycle. And, there are eight fields that can be customized to
                capture specific information. 
                New activity series 
                The new Activity Series feature is a huge time-saver. It
                helps you to define a series of activities around an anchor
                date. Schedule the activities in the series for yourself or
                other users. These activities remain linked so when one activity
                moves, you are prompted to move the other ones. You'll never
                miss an upcoming task!
                New opportunity list view 
                See all opportunities in one place using this convenient new
                customizable working view. Access, update and filter
                opportunities by User, Estimated Close Date, Status, Sale Stage,
                Amount or Probability of Close. And, quickly access the contact
                record or perform Lookups from any opportunity within the list. 
                Generate customized quotes2 
                Generate an instant quote from any opportunity without
                re-keying contact and opportunity information - even customize
                the quote template with your logo and contact information.
                New reports 
                Comes with 40 standard Reports for Phone Lists, Activity
                Report, Relationship Histories, Sales Summaries and more; or
                customize the Reports to meet your specific needs. Most Reports
                can be exported to HTML, PDF, e-mail and more for easy
                manipulation of data. 
                Increased Scalability 
                Designed for larger workgroups, ACT! 2005 Premium for Workgroups
                allows more users expansive sharing of complete customer
                information in a secure, workgroup environment so your internal
                and remote users can more safely share confidential customer
                information. 
                SQL Server 2000 Standard
                Edition 
                Each copy of ACT! 2005 Premium for Workgroups includes a
                license of Microsoft® SQL Server 2000 Standard Edition. This
                larger version of SQL allows increased flexibility and
                scalability while networking up to 50 ACT! users for enhanced
                team interaction and group functions. Scale up to 100,000 or
                more records so your team will always have access to your entire
                contact database. 
                Schedule Resources 
                Schedule resources so you’ll always have access to the meeting room and equipment you need, conflict checking ensures that no one has double-booked a resource. 
                 
                View User Availability 
                See at a glance the availability of all users in the database.
                Even private activities show as busy so others can view
                availability for appointments. Access user availability so
                you’ll always know when your team is available for activities.
                Manage Resources (like
                conference rooms) 
                 
                Send Meeting Invitations 
                Advanced Synchronization 
                Team Management 
                Contact Access 
                1
                Requires Microsoft Outlook 2000, 2002 or 2003 
                2 Requires Microsoft Word 2000,
                2002 or 2003 and Excel 2000, 2002 or 2003 
                  
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